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Frequently Asked Questions for Gator Pool Cleaning Service!
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How much is your service?
Our rates start at $49.00 a month. We do bill by the month, and will be to your swimming pool every week during that month. When you
think about how much time it would take you to clean your Swimming pool, get chemicals and accurately distribute them in your pool, this
is a real bargin!
Why does my pool need to be serviced every week?
Your pool needs weekly service to maintain a healthy balance in the pool, to be able to swim without worry of damage that may be
done by inexperience and to help protect the finish of the pool. We are the professionals!!
Do you add water to my pool?
We will add water if needed to the pool only during the time that we are servicing your pool. At times we may notice that you
have a leak in your pool and are loosing too much water. We work closely with a very qualified leak detection company that is
efficient in locating these sometimes hard to find leaks. We do appreciate homeowner participation in adding water.
How often should my pool filter be cleaned?
Your pool filter should be cleaned once a month and/or when the filter pressure raises 12 lbs from the clean run pressure. Please
note that the filter is meant to collect debris and that is its job. We monitor the filter and clean as needed.
My lawn man makes a mess of my pool, can you help me with this situation?
We are aware that this can be upsetting to a homeowner. We work closely with customers to get on a schedule after your lawn
maintenance company comes. Unfortunately, we can not always promise that if the lawn company does not stick to the schedule, we
will always be able to follow them.
How do you handle cleaning my pool during a holiday?
When a holiday falls on a weekday, we work the Saturday before or the Saturday after to make up for the missed service on the
holiday.
I'm having a party this weekend, will you be charging me extra?
If we are aware of a party in advance, we can switch your day to a closer day without charge. We always want your pool looking
good for friends and family, so we do provide extra cleanings if needed. Note:These are billable cleanings.
How long should I run my swimming pool filtration system?
Summer months: 9 hours per day
Winter months: 6 hours per day
What should I do during the winter months as the temperature begins to drop?
In case of freezing temperatures, run pool system continually (until temperature's rise) so that the pipes won't freeze.
What should I do if my pools pump or filter is making strange noises?
Always turn the system off at the breaker (not the time clock), and contact a pool technician asap.
How long should I wait to swim after the pool has been shocked with chlorine?
Generally you should wait 24 hours.
Why is my pool cloudy?
A pool can be cloudy for numerous reasons. Bad water chemistry or a dirty filter would be the first two things to look at. We use a
reliable quality test kit to check for chemical balance. Also can wash all cartridges and DE (Diatomaceous Earth) and Sand filters will
be taken apart and cleaned. Please note your sand filter should be replaced approximately every five years.
Why are the walls of my pool green?
There are two reasons for this reaction. Number one a dirty filter, number two chemicals are not balanced propertly. Please
contact us and we will have your pool clearly blue in no time!
What should I do in case of excessive rain or a hurricane?
Never drain pool half way down the pool could pop out of ground
The overflow of pool water will automatically drain off into the yard
Lawn furniture that can not be placed under-shelter, can be placed into the pool
(Note: This does not apply to any glass or steel framed furniture)
What area do you service?
Gator Pool Cleaning Service has years of experience in servicing swimming pools around the Tampa Bay Florida Area. We also cover most of
Hillsborough County and South eastern Pasco County in Florida. Please Contact us to see if we service swimming pools in your
neighborhood.
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Email us and we will evaulate your pool and help you determine the right maintenance program for you.
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